Principal and Chief Consultant of Twiggs & Associates, Inc, a Washington state firm engaged in the design, development, and deployment of Internet strategies, tools, and technologies. Co-founder and National Sales Director for the African American Business Link (AABL.com), a national Business to Business (B2B) directory and web hosting service for small and medium-sized businesses.

Significant projects have included custom website design, online publication of newspapers and magazines; integration of Internet technologies with business operations; electronic commerce/catalog development; after-school distance learning program design and implementation (K-12); computer lab installation and network administration; and a variety of related technology training and consulting services.

Client industries include banking, real estate, law, accounting, aerospace, retail, education, utilities, employment services, and numerous federal, state, county, and municipal government agencies. Active in numerous community-based organizations; journalist, group facilitator and business advisor; Board member of numerous local, national and international associations.

Worldwide Web (WWW) experience includes strategic planning, and the integration of Internet technology with business operations. Extensive project and program management experience in WWW database design and development, technology integration, technical support, training and consulting services. Microcomputer experience includes both IBM/PC and Apple/Macintosh systems.

Experienced with mainframe, minicomputer, and microcomputer systems and related technologies; as owner, manager, supervisor, webmaster, system analyst, programmer/analyst, recovery analyst and technical consultant to private corporations and government agencies. Knowledgeable in hardware/software evaluation, system procurement, Internet technologies and the use of structured methodologies for business systems analysis, design and development.

RELEVANT EXPERIENCE

• Twiggs & Associates, Inc – Principal, Chief Consultant
• Maxine Mimms Academies - Director, Information & Technology
• African American Business Link – Co-founder, National Sales Director
• Globe-1, Incorporated - Director, Internet Markets/Electronic Commerce
• Cash Machine Associates - Project Director, ATM Technology Consultant
• Datacore Web Publishing - Project Manager, National Sales Director
• Green River Community College - Project Manager, Website Development
• Merit Financial Mortgage - Technology Consultant

EMPLOYMENT HISTORY

• Maxine Mimms Academies - Director, Information & Technology
• Bank of America - Senior Technical Consultant; Education & Training
• Rainier Bank - Management Consultant; Operations Supervisor; Systems Analyst
• Pacific Northwest Bell - Systems Manager
• Western Electric - Systems Analyst/Programmer

PROFESSIONAL ACTIVITIES

• Louise Jones McKinney Ethnic Learning Center - Board of Directors
• Mount Zion Youth Enrichment Foundation - Board of Directors
• Data Processing Management Association; Puget Sound Chapter - Past President
• African Forum Newspaper; Journalist; Computers & Technology
• Internet Strategies Seminars - "New Tools for the New Millennium"

EDUCATION
University of Missouri, Kansas City - Computer Science / Mathematics

INDEPENDENT CONSULTANT Contract Services , 1986 to Present

Maxine Mimms Academies -- Director, Information Services

Designed and implemented computer classrooms using wireless technology with Internet access for student academics and administration for the academies; website development and technology training for students, staff and community.

Louise Jones McKinney Ethnic Learning Center -- Co-founder, Director of Internet Services

Provided technical guidance in the design and development of the electronic classroom; a computer lab of networked PC’s using high-speed Internet connectivity to facilitate distance learning for K-12 students. The Internet-based curricula, includes interactive classes in Math, Science, History, Social Studies, Reading and Writing. This community-based effort is offered in partnership with the Seattle Public School District. It is designed to provide an after-school program for youth that supplements and enhances the learning experience through the use of technology. A website with an online news magazine serves as a tool for community outreach and year-round fundraising.

State of Washington, OMWBE -- Project Manager

Worldwide Web product design, development and publishing. Designed and implemented online magazine for publishing news and information for contract opportunities, training, and employment. Trained staff in online editing, content development and graphic design; developed strategies for marketing products and services to state agencies and corporations through the integration of Internet and CDROM technologies. See http://news.omwbe.wa.gov.

Mount Zion Baptist Church -- Project Manager, Webmaster

Worldwide Web product design, development and publishing. One of the first online ministries available on the Internet (1995). Provides morning worship services online with audio and video streaming to a worldwide audience. Includes a calendar of activities, guestbook, church history and information regarding a variety of ministries, member services and community resources. The site serves as a point of contact for youth away at college, the sick and shut-in, and attracts visitors from throughout the world. See http://www.mountzion.net

Datacore Web Publishing -- Project Manager

Worldwide Web product design, development and publishing. Developed database driven products and services for marketing via the WEB; multiple platform experience with Macintosh and IBM/PC; conducted training seminars and workshops to introduce, inform and educate participants in the use of Web technology for personal entertainment, research, information management, business growth and expansion. See http://www.clark-ip.com

Green River Community College -- Project Manager - Worldwide Website Development

Responsible for the design, development and implementation of the original website for Green River Community College. This project significantly improved access for students, enhanced productivity among faculty and staff, the quality of instruction, and public access. Was able to facilitate access to virtually any resource, anywhere, anytime via the Internet in the classroom, library, computer resource centers, and remote sites. See http://www.greenriver.ctc.edu

Washington Institute of Applied Technology -- Information Processing Program

Designed and taught the Information Processing Program to participants in need of computer skills and abilities for employment. Many who attended were employed, and in need of computer skills to advance, or maintain their current positions. IBM/PC training included popular business packages for word-processing, spreadsheet, database, and desktop publishing. Participants learned strategies for parlaying what they had learned into opportunities for promotion and advancement at work. Those seeking employment, benefited from career/skills assessment, planning and exposure to classmates working in a variety of occupations and industries.

Pacific First Federal Bank -- Western Data Corporation: Project Manager; Technical Consultant

Contracted to assess the scope of effort required to re-train existing staff for the migration from Honeywell to IBM technology. Conducted interviews with senior management and key systems personnel; reviewed and analyzed existing vendor contracts and service agreements. A thorough analysis of the new technology resulted in recommendations for the design of training programs in audio-visual, live-instruction, and computer-based-training media; strategies for re-training existing staff, and a methodology for developing individual training plans.

ADDITIONAL EMPLOYMENT HISTORY

• Bank of America - Senior Technical Consultant; BofA World Headquarters – San Francisco, CA International Point-of-Contact for Large-Scale Computer Systems training, education and development. Provided consulting services and technical support for bank employees based in Europe, Asia, Latin America, Africa, South America, Hong Kong, and the USA. Responsibilities included recruitment and selection of computer professionals for management and technical assignment; provided instruction and co-ordinated the delivery of technical training to over 30,000 students worldwide. Negotiated vendor contracts and multi-national agreements for products and services; performed research and analysis of alternative media, including the use of laser-disc and interactive video technology for training and education. Computer based training was made available on both PC and large-scale systems.
• Rainier Bank - Management Consultant; Operations Supervisor; Systems Analyst
• Pacific Northwest Bell - Systems Manager/Systems Analyst/Programmer
• Western Electric - Systems Analyst/Programmer